We exist to assist you, the consumer, in receiving the best service from your utility service provider in the areas of telecommunications and radiocommunications, which we presently regulate. In other words, we are here to ensure that you receive value for your hard earned utility dollar. We have been mandated to regulate controlled public utilities. Therefore, in the future, we will also be regulating electricity, and water and sewerage. We are committed to educating you about your rights, assisting with the resolution of complaints and responding to your concerns.

Here are some of the ways in which we can assist you:

• Ensuring that the quality of your utility services are satisfactory
• Ensuring that prices for utility services are reasonable
• Promoting and protecting your interest
• Promoting competition in the utility sectors
• Publishing reports on the utility sectors

Learn more about how we can help you use your utilities efficiently by reducing wastage and lowering cost by visiting our Consumer Services Section. This section will enlighten you on your Consumer Rights and provide Consumer Tips, in addition to providing information on the Public Utilities Commission (PUC) and trends in the utilities. You will also find our Consumer Inquiry and Complaint Resolution Section to be prompt, confidential and helpful in dealing with your utility questions, issues and concerns.

Click here for A Guide to the PUC, Consumer Rights Brochure, the latest Press Releases and PUC News. Feel free to Contact Us.